 Privacy Statement
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At OH Mortgage Solutions, we recognise the importance of protecting personal
information collected about our clients and prospective clients. We are
committed to and bound by law to
comply with the National Privacy Principles.
This Policy applies to Owen Hodge Lawyers, OHS Services Pty Ltd and OH
Mortgage
Solutions.
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Collecting personal information about you
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We collect and store personal information about you so
that can provide a range of services. The types of information we would usually
collect are:
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name, street and mailing address, date of birth, email
address, telephone contact numbers, fax numbers and your company or business
name
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information
about individuals we collect in the course of acting for clients
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which services you use
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feedback on the services you have used
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what new services and products you may be interested in
We may also collect information on website activities when you visit our
website (www.owenhodge.com.au)This
information will not be personal information because it will not reveal your
identity but will collect
information through the use of cookies (packets of information that are
transferred to your computer's memory when you visit a website for record
keeping purposes). Examples of information collected are date and time of
visits, number of pages viewed, your operating system etc.
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How We Use And Disclose Your Personal Information
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Unless you inform us or have previously advised us not
to, your personal information may also be used by us for:
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providing you with the service you have requested
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helping us to conduct business with you
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informing you about our products and services
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analysing our products and services
If you do not want us to contact you or send you information, please let us
know.
We may also disclose your personal information to:
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external service providers (such as mailing centres) but only so that they can
provide the services that we have contracted out to
them. This information will be conveyed on a confidential basis.
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government authorities
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unless you inform us not to, anyone acting on your behalf such as your
financial adviser or accountant
Other than for the purposes above, we will not disclose your information
without your consent, or as required or authorised by law.
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Accessing Your Personal Information
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In most cases you can gain access to any personal information that we hold
about you. Any requests for personal information should be directed to our
Privacy Officer by
email to ohl@owenhodge.com.au or by
writing to the address below. Subject to
verification of your identity, we will provide you with access to any
information we collect about you as soon as practicable. We will not charge you
any fees for a request
but may charge you reasonable costs of processing your request.
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Keeping Your Personal Information Accurate And Up To Date
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We aim to ensure the personal information we hold about you is accurate,
complete and up to date. Please contact our Privacy Officer if you believe the
information we hold is inaccurate or out of
date and we will review it.
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Protecting Your Personal Information
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We store information in different ways, including hard copies and in electronic
form.We take all reasonable care to ensure the personal information about you
is protected from loss, misuse or alteration.
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Refusing To Provide Personal Information
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You can refuse to provide us with your personal information if you are making
general inquiries about our products and services. However we may not be able
to answer your request in some cases or conduct business with you if you refuse
to disclose the personal information we require.
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Contacting Us
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To obtain more information about our Privacy Policy and how we manage your
personal information, please contact our Privacy Officer
by telephone on 9570 7844, by email ohl@owenhodge.com.au
or write to us at PO Box 187, Hurstville BC NSW 1481.
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